I returned it and NOW I will NEVER, yes NEVER, purchase a Grizzly product again. i purchased a tmx chuck and couldnt be happier :), Your email address will not be published. By Timothy Dahl. Pay for a new machine and get one almost 4 years old!!! LOL, you think companies make stuff the very same year and then sell them right away? Well if you are not smart enough to figure out a "bad motor" to call a repairmen then you'er probably not smart enough to use it either. I don't know about Powermatic, but I've heard that Jet tools are made in Taiwan just like Grizzly. They make tools … A couple ladies that help seem cranky every once in awhile. Earlier this week I placed an order for the h7583 tenoning jig got the package already… everything seems to be in tact for the most part. They had no instructions or manual about repairing their table saw. In the impressionable early days of my writing career a trusted source at FamilyWoodworking.org told me that Grizzly tools aren’t worth the metal they’re made from… and that this source had told Grizzly president Shiraz Balolia this himself at a trade show. Get In Touch. So it’s been with some surprise that I’ve read more and more favorable reviews of Grizzly tools, and even started to mention some of them in the buying guides I write (our recent buying guide for table saws for example). called customer service they send me to tech. Review #280065 is a subjective opinion of President and Founder of Grizzly Industrial, Shiraz Balolia tells the story of transforming his childhood ambitions into the American Dream. The same thing happened to me doubled charged for over a week and although deferent item and problem I too had to send it back and all the hassle that took. I received a call from their HQ. Their customer service line is a joke. I like the fact that you can get parts very easily. The reason Grizzly Bear is capitalized is because Grizzly is a proper noun. They look like a fantastic value, but I can't get them in Alberta. The thing that it comes down to, for me, is I can't get them in Alberta. were detailed & pretty thorough, basically operates smooth like butter with quality grip handles for precision. This weekend I spoke to a gentleman who highly … I bought a new Winchester mod70 rifle the other day still in the factory box. The two brands have different retail approaches…Grizzly is mail order, while Shop Fox has a dealer network, and Shop Fox offers a two year warranty vs Griz’s 1 year. Then he follows that by saying it appears that what they were actually looking for was the paperwork which had been lost. All I can say here is GRIZZLY needs to put a period to this discussion. Than 20 minutes later he called me back and told me they did not have any more of those motors to send and that I would have to send the machine back to Washington State and be refunded, and although they would cover the return shipping, I was responsible for packing the machine as it was shipped and after they looked at it they would decide on a refund. I understand your anger about them not getting back to you. When we purchased the tools they took the money out of our bank account twice which left us $7,000 in the hole until it was returned 4 days later. 14” Band Saw – G0555 6” Jointer – G1182ZHW 12.5” Planer – G0505 Drill Press – G7943. Grizzly Industrial, Inc. is a national retail and internet company providing a wide variety of high-quality woodworking and metalworking machinery, power tools, hand tools and accessories. M-F 8am-5pm. Amazing. 99 Required fields are marked *. ok so now theyre telling me well you were misinformed now its used and were not sure if we can take it back! Another question is. Thier customer service has always been great with me,and I’ll more than likely by more machines from them. They have no trade in value by date of manufacture. Thank You for Your Reply! Since I wasn’t impressed with the service I received I wrote a letter to their Headquarters. We have a Grizzly store about 4 miles from us. My understanding is Grizzly tools are manufactured in China, Powermatic is owned by WMH who also makes Jet tools made in Taiwan. that was then! The only tool that has been "finicky" is the drum sander, but I spent some time with it made … I have to say grizzlys quality and customer service has gone in the toilet! Did have a part missing and it was sent to me overnight... no cost to me. I just recently purhased a plain back three jaw chuch for my restored 1951 logan lathe, being that i had such great service and quality previously i went strait to grizzly. Each of these companies has manufacturing facilities in the US to ensure their products are constructed with the highest craftsmanship. Purchased GRIZZLY because they have a solid brand in my opinion. Are grizzly tools good quality? not to mention the fact that i have to eat the backplate which is cut for there cheap crap import chuch! All products made in the U.S.A. using American steel and American-made blanks. Purchased may grizzly wood working tools over the past few years. That said, I just bought a 3 hp grizzly table saw and a 15″ planer with spiral cutter head. Specifically, the 8" jointers, their cabinet saws and … Not that their products are so poorly made…they aren’t but their customer service absolutely sucks!! Guess what it was made in 1963. I have bought many things from Grizzly over the years. Never had any problems with it and would gladly recommend one to anyone. Boy, do they sell themselves. This post will be continually updated as we find new stuff and will likely be reorganized at some point. Then came the nightmare with customer service. In many cases the two companies put their names on the same tools, but there are also several examples of tools … I purchased a Grizzly table saw because all of the great reviews. give me a break and your supposed to know machining. I ordered a lathe from them, spent 94 bucks on shipping, and ups wouldn’t deliver it to my city, residential neighborhood. ALL of Shiraz Balolia’s Posts in Sawmill Creek, Griz 1023 w Router Table ext, or should I go PM2000. Rigid vs. Grizzly vs. Jet », Top 5 Reasons to Get a 6" Jointer Instead of an 8", Battle of the Brands + Top Ten Power Tool Brand Searches on ToolCrib. All of the tools have held up well, and I have found their customer service to be outstanding. do yourself a favor and save yourself the aggrivation and find a company with a better guality product there quality and customer service have gone down so bad over the past couple years its not even funny. something fishy here .. Laguna Tools was founded in 1983 by Torben Helshoj who saw an opportunity to bring high-quality European woodworking machinery to the US. When I opened the box I thought is was a used/floor model piece of equipment. Grizzly Industrial, Inc. is a national retail and internet company providing a wide variety of high-quality woodworking and metalworking machinery, power tools, hand tools and accessories. Besides being close, their tools are within my budget, and I know what I am buying. The other two was my Grizzly table saw and my Grizzly Bandsaw. Steel City tools are made in China, but they have their … Send A Message. I have the Grizzly GO452 jointer. I just purchased and received a 3HP dual canister dust collector... in Polar Bear White. www.realthanks.com. We recently bought nearly $7,000 worth of tools from Grizzly.com for our wood shop in Los Angeles. Skip to content. Everything I’ve read makes it seem like they’re a great company to work with that’s built around good customer service. 52101 563-202-9199. They even sold me. –G, Update 2: it appears that Grizzly’s not as strong with their smaller accessories at least according to this thread… Get contact details that poster left for the company. Someone told me that Grizzly sold nice table tops. We sell to some of the largest retail outlets across 20 different countries. This feature is currently under development. It makes me wonder if you might have an agenda. Was the machine used??? Andy, there's been plenty of anecdotal evidence right here at Knots to indicate that at lease some of Grizzly's tools are made quite well. tmoren. Other then that no issues. Dust collector is not a top selling product, they will never be made the same year you buy it. I am always greeted with a smile and feel no pressure to buy. Assembly was seemless and the directions 7.87 Inches Industrial Planer and Jointer Blades Knives Replacement for Grizzly Model G6698, Oliver and other 8" Woodworking Thickness Planer 200x25x3mm，3pcs 4.3 out of 5 stars 20 $17.58 $ 17 . You can try to reach review author by writing a comment to the review or try one of our business solutions. That’s it blame the messenger. Write a private message as Grizzly Industrial verified representative. OK, now I’ve vented and I feel better. Boy, did they sell me. Oh, can't believe it's from Grizzly, our dust collectors are made by customers, how can this problem happed!!! Grizzly tech support doesn’t have a 1-800 number and I don’t have long distance so I emailed them and asked them to contact me. OK, so I told myself I’d never purchase a tool from Grizzly again. At least I had the name of a contact at their HQ so I could get some help. Browse all free shipping codes & coupons that offered by Grizzly at hotdeals.com. When we purchased the tools they took the money out of our bank account twice which left us $7,000 in the hole until it was returned 4 days later. Over the past 5 years I have been buying Grizzly products but NEVER AGAIN. Grizzly G0514x vs Laguna LT16 No call 3 days later, so I call them back. You will be automatically registered on our site. Grizzly manufacture quality power tools for the garden. Great Comment! Yes, I purchased one and it arrived with a 16” crack in the top and a 5” X 1” gash that was filled with wood putty. did you have it hooked to the right voltage? Just keep your purchase papers and fill out the warranty card. Shop Grizzly. They make a large order of stuff then store them for years until they decide to change the design or they need more, only way you can get them at that price. As some of the other commenters have stated, the real culprit here is greedy companies having their tools made in china and the like. Comment the review as Grizzly Industrial verified representative. Wright manufactures all sockets, ratchets, wrenches and attachments. tech gives me r/a number, call back to confirm a few days later before actually shipping and nobody can find r/a! 2012!!! Perhaps yelling at the person (who is there to help you) is not a good way of getting something done in your favor. Now I’m not going to name any names, but trust me this impression stuck and I’ve since seen Grizzly … It was also unfired. The guy says they’re checking the warehouse for the missing items…have you seen pictures of their warehouse? I don't know why you have had a problem ,I have had very helpful service with grizzly ,I am always nice and try not to get angry stuff happens ,you just need to work through it nicely ,tech support is very good also they walked me through a repair.i also believe you should become very familiar with your machines function, when properly operating a machine you should know everything about it if nothing else it for safety, Matin ace should be the operators job . The only problem with your theory that machines have motors. Than when the tools arrived, one of the machines, a 15" Planer worked for 15 minutes than stopped. They really haven't solved the issue to date! Available from Grainger and MSC ; S-K Professional Tools (Sycamore, IL): socket and drive tools and wrenches, made … Shop our coolers and cooler accessories. Your email address will not be published. (LumberJocks). They treat you like they don’t need or want your business. In regards to the bandsaw, the blade tension knob got harder and harder to turn until it wouldn’t turn and was completely frozen. I think that from reading reviews and threads on other equipment you will find similar ‘ups and downs’. Several items that did arrive were damaged and the box showed no signs of abuse by UPS. This thread on grizzly sounds schizophrenic. I don't think a photo of the motor is necessary for warranty. But the fact that they sent me the stuff damaged, added with the missing pieces and the run around I got just major PMO. Lolz, I'm a hothead but I pick the time to blow my stack....like when I'm alone. I have bought a table saw, planer, sander drill press from Grizzly without any problems. It is a good machine, and I can’t imagine how I could have bought a better machine for the money. After about a year of use the table saw was grossly out of alignment. They sell themselves. !This last product I received was the new T10223 Sliding Table Attachment for $550. I called Grizzly and waited 2 days for a Supervisor to call me back, which never happened. Received my order last week and found 3 items missing even though someone in shipping checked them as being shipped on my invoice copy. Grizzly Industrial, Inc. sells wood and metalworking machineries. If I am really that out of control, I'd send a complaint on paper.....it might get more attention. In the impressionable early days of my writing career a trusted source at FamilyWoodworking.org told me that Grizzly tools aren’t worth the metal they’re made from… and that this source had told Grizzly president Shiraz Balolia this himself at a trade show. New Cars are kind of the same way, all the parts might have been sitting for years before being assembled. A week later, and several emails from me, I received a call from one of their techs. Still, another couple of days go by and no call. I have several Grizzly products and I’m very happy with them. I currently have a drill press, bandsaw and lathe. Some competitors claim to sell American-made tools, yet make tools with foreign-made blanks. But now I kind of wonder if I was just lucky. As far as them "taking" out 7K twice... shame on you for allowing control of you money to an outside source. Grizzly’s not well known for it’s routers… this thread makes me think it’s for good reason: Grizzly router opinion. I purchased a 48inch lathe and a knee mill about ten years ago now and both machines are outstanding for the price and customer service was excellent. However,It is a good idea to check all tolerances and nuts and bolts prior to using the machines . I am happy so far, but time will be the ultimate judge of their quality. He told me “well, there are techs then there are techs.” After discussing my problem with him, he thought the main trunnion system was cracked. You should have NEVER spent out of pocket money without authorization. By selling … This competitively priced, gold standard grizzly g0690 cabinet table saw stands out with its ability to deliver a long list of value-oriented features. I found that the chain on the planer was a bit loose, but only took a few minutes to adjust. Maybe he’ll see this and maybe he’ll give a crap. well duh how else would i know it was out of balance unless i mounted it! Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2021 All I had to call a machine tech to come look at the machine and diagnose the problem which turned out to be a bad motor. It was unused wasn't it. Now I’m not going to name any names, but trust me this impression stuck and I’ve since seen Grizzly as a knock-off, no good tool brand.