01-13-2020 We are an authorized distributor of Samsung Parts and Products for Samsung Electronics in the United States. Extremely dissapointed in this service and Samsung will lose me as a consumer after this as well as my referral on their products. 12:56 PM Please send the model and serial numbersto this PM Link. Please send the full model and serial numbers to this PM Link. 10:17 AM Find Samsung Dryer Door Parts at RepairClinic.com. Order must be a minimumm of $100 or more. I expected better quality from Samsung. Samsung Filter Applied. I've found the part on your site and a schematic on the Sears site, but can't really tell how complicated it would be to dismantle the existing door myself. * For Samsung Supplies information go to: * For S.T.A.R. now i see that lg clearly uses cheap grade materials. Its still new and Im repairing it??? Tumble Dryer Door Wont Shut Latch or Catch Broken How To Replace. DV-1A Side Vent Kit For Samsung Dryers. Pull the door switch and test for continuity with a multimeter to establish whether it's working correctly. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? This was my first purchase of a washer/dryer set and I paid around $1,600 for them so we have been extra careful. Enter your email address to reset your password. Conditions, Terms & You typically have to remove the front loading door assembly and the front housing of the dryer. Your Samsung Account has been created. in. Dont have a Samsung Account? 01-13-2020 I'm not sure what the material is for the see-thru cover ie., plastic, acrylic? This is clearly a faulty product. in. Next morningcracked. 08:54 AM The exterior clear plastic window, the Door Safety (DC64-01552B), on my 2 year old DV410AGW/XAA Samsung Dryer has a 6 inch crack in it. there were 2 plastic clips and 4 plastic tabs. Unplug the dryer's power cord, and then open the door. The dryer door strike is the part of the door latch assembly. 06:10 AM purchased a lg fridge 5 years and thought it was odd that the plastic parts cracked so quickly - within 2 years. Outer plastic Cracked on dryer door 4 hours ago Purchase my Samsung matching washer and dryer in March and noticed about a month into having it the dryer door was cracked after loading a load to dry and coming back to get that load out. Conditions. 05-22-2020 (Let me reiterate, the brand new washing machine had to be compeletly replaced within 3 weeks of purchase as well!) But here are three common problems and how to fix them yourself. Depending on your model, this handy kit enables you to vent your Samsung Gas Dryer on the bottom, left, or back side (not on the right), or your Electric Dryer from the left, right sides, or the bottom. I have been going back and forth with Samsung since my post, service technician were setup but never even came out and are saying physical/cosmetic damage based on pictures. Tearing apart a dryer is not difficult, but it does require attention to detail. By submitting this form you agree to our Terms & The tension of the catch keeps the door from opening until it's manually opened. Remove lid by sliding it off. Conditions and Privacy Policy. Dc64-00828a Dryer Door Switch Fits Samsung Wp35001125 35001125. 04:15 PM Already have a Samsung account? Samsung Dryer Door Exterior See Thru Cover has a hazy scratched look that I would like to fix or replace. Repairing a Scratched Dryer Door. It wasnt until I started reading posts that I saw it had happened to other people. by Paul Charmbury / Monday, 07 October 2019 / Published in Tumble Dryers. 365 day right part guaranteed return policy. 3. The best way to find parts for Samsung Dryer model DV45K6200GW/A3 / 0000 is by clicking one of the diagrams below. To create a Business Support Account, click here. This exact thing has happened to me, I bought mine from Lowes in January 2020. Hi, Per the notes based on the ticket, the technician has yet to make any diagnosis. Turn machine to a heating cycle: Check to make sure that your dryer is on a drying cycle that includes heat.An air-only cycle will not adequately dry the clothing. Plastic outer door window., DC64-02215A / AP4579031 made by Samsung Your date of birth is used to verify your identity if you lose your E-mail or password. If the plastic bearing is worn out or broken, replace it. Please send the full model and serial numbers, along with pictures of the damage,to this PM Link. We are sorry to hear about this. Copyright 1995-2021 SAMSUNG All Rights Reserved. By submitting this form you agree to our Terms & My pictures look like the same exact cracks as every one else here. Errr!!!! Or is there a recommended product for getting the hazy scratches out. Energy Star. in. Do the latter by sliding the lid off. Luckily, for most dents and dings, such drastic measures need not be taken. Password is case-sensitive and Must be at least 8 characters and use a combination of letters and numbers. How can we have this many people on a comment thread have the same exact problem and Samsung continue to say physical damage/cosmetic. Copyright 1995-2021 All Rights Reserved. Not Specified. One of the most common problems with tumble dryers is the door not closing. 01:45 PM But about 2 weeks after getting the new washer I noticed small cracks in the dryer door. 12:40 PM Everything electronic I own is Samsungalways a fanbut this is very disappointing for me. Power Source. Clean the lint filter: If your lint filter is clogged, heated air will not freely flow through the drum, slowing the drying cycle. This safety switch can sometimes go bad, however, and if you do happen to have a dryer that can run with the door open, then there may a problem with your door switch. @user6SG4db1nC7 We are sorry to hear about this. Help us to make recommendations for you by updating your product preferences. see all. Remove the control panel off by lifting upward. Clean the lint filter and dispose of the lint. We were all in bed. Promo code must be used by 11/19. Sign up for a Samsung Account today for easy product registration, perks like exclusive offers, a comprehensive rewards program and much more. Remove the screws on the back of the dryer. Combining those comments with reports from a variety of other sources, we were able to unearth 280 reports of washing machine, washer-dryer or tumble dryer glass doors cracking or shattering. When the door is closed, the door strike is pushed into the spring-loaded door catch mounted across from it. 08-13-2020 @user5UZOAIzWBO I certainly understand and am delighted to assist you! The cracked drum occurs within the first few years of use, and Samsung has taken the position of not repairing it or charging the customer to make the repair. The same exact thing happened to me- we have owned for just over a year now and this weekend I put a load in and came down in the morning to find it cracked. Congratulations! One of the reasons I chose this model (aside from what it is actually meant for) was because of the looks. Remove wire harness holding the control panel to the dryer. Remove power from your Samsung dryer. A broken clothes dryer can devastate your laundry routine. Conditions and Privacy Policy. will be buying a north american or japanese brand next time. $164.99 New. Electric. It's a two layer window with a glass window as the dryer sealer door, i assume. @userV52y7vXEcC We are sorry to hear about this. Installation. 03-12-2020 *Exclusion apply. The problem is the damage is internal with minimal signs physically on the outside of the unit. Very disappointed, and it seems to be a recurrent issue with seeing it has happened to others but that should help to reassure it as faulty equipment. Remove the two door hinge screws, lift the door, and then remove it. Plastic. Connect your Samsung appliances, TVs and more. Open dryer door and remove 2 more screw at the base of the door. Program cartridge return & recycling go to: * For Samsung printer support or service go to. There is no way it could have occurred by something myself or my husband did as we hadn't touched the machine and it was running its normal course!!! Put a load in the dryer, went to bed. A big ugly scratch on your dryer door can make you want to replace the whole appliance. in. SAMSUNG reserves the right to refuse warranty if this information has been removed or changed after the original purchase of the product from the dealer. Door Filter Applied. 2. Door latches are made of either plastic or metal, and plastic door latches are prone to snapping over time; even metal door latches are liable to bend after several uses, rendering the latch useless. Type. To do so would lead to more serious damage as the drum became a metal to metal or metal to plastic bearing surface in the drum track. 05-22-2020 SAMSUNG's obligations are limited to repair of the defect or replacement the defective part or at its discretion replacement of the product itself. Step 5 - Dismantle the Machine. We're sorry, your account could not be created at this time. first it was the bottom supports, but now even the crisper bins have broken edges and it takes quite an amount of shoving to get them back into place. It allows the front of the drum to glide smoothly on the felt seal of the front panel when the drum is rotating. The one I cracked is the outer plastic door, cosmetic i assume.one, can i still use the dryer and two, can i just replace the plastic without replacing the whole door assembly? Offer valid only for new Samsung.com customers. Typically there are small screws inside the door that release the top of the dryer in. We are sorry to hear about this. Remove 4 screws that secure the front panel. We have also experienced this same thing and the problemhas progressively gotten worse. Note: An additional screw is located on the back side of the hinge. 03-12-2020 Purchased less than 4 months ago. 06-02-2020 Samsungs response to my in-laws (who called about the issue when we were out of town) was to say because we live in a small town and repair is limited they are going to write it up as physical damage caused by us. This is usually caused by a broken latch or catch. Repair your Samsung Dryer Door for less. Who knows how much its going to cost to replace. Almost 100 different commenters reported that their machines door had shattered. Dryer Produces No Heat or Does Not Heat Up Enough . You do not have permission to remove this product association. Log in here. Not cool Samsung!!!! Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. in. Dc97-15975f OEM Samsung Dryer Door ASSY for Dv42h5000ew. I cracked the outer plasic window of the dryer as i was unloading it off my truck. By ticking this box, I accept Samsung Service Updates, including : Easy order tracking and product registration, Enrollment in the Samsung Rewards program, Apps and services like Samsung+, Samsung Pay, and Galaxy Apps, Please send me information and special offers on innovative Samsung products. (Optional), Terms & in. Had the washerfor less than 30 days, ended up needing a replacement due to issues internally which was fine since they swapped it out and it was quick. I'm sorry to hear that, so that I may look into this can you send me a private message with your full model and serial number and pictures of the door? Replacing Samsung dryers heating element using DIY. Get access to our best offers and giveaways. By submitting this form you agree to our Terms & Conditions and Privacy Policy and Samsung Rewards Terms & Conditions. How to Test a Dryer Door Switch. 04-28-2020 They are still awaiting to hear back from the support team regarding the pictures that you had submitted. Samsungs response to my in-laws (who called about the issue when we were out of town) was to say because we live in a small town and repair is limited they are going to write it up as physical damage caused by us. Create one now. in. 3 common clothes dryer problems and how to fix them. Must sign up for emails by 11/12/16. Please send the model and serial numbersto this. How to Fix a Dryer Door That Keeps Popping Open. This will support the door as you start to remove it. 03:29 PM Your dryer door depresses a small switch somewhere along the dryer opening once you close the door, so the dryer can begin to dry your clothes. 02:12 PM It has continued to get worsesince January and the cracks are coming from an internal issue, not an external force or damage. Conversation in 2012, and the response was overwhelming. 04:22 PM Rubber. To further my research in your case, can you send me a private message with the following information: -Photos of the inside and outside of the door where the crack is located, 04-28-2020 Weve tried every scenario we can think of to blame ourselvesbut none of us were near the dryer during the times cycled. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Brand. 02:55 PM Check your email to validate your new password and access your account. Absurd and a waste of $1,600. I pulled and pried and the clips broke and in the process cracked the front control housing. Fast, same day shipping. in. Learn more. Please log in to make a purchase, track an order, register a product, write a review, earn rewards, or get access to exclusive offers. If you choose to go the DIY way to unplug and replace heating element for Samsung dryer, take the following steps: Unplug your Samsung dryer from power source; also remove both the screws on the back of the dryer and the lid. Many people may not know this, but dryers have a door switch that makes it impossible for them to operate when the door is open. To create a Business Support Account, click here. in. It's usually attached to the door, but sometimes is attached to the front panel. The cracked drum creates a loud noise while the dryer is in use, and clothes can get caught on it and become damaged or torn. Fast, easy checkout with Shop Samsung App. Metal. Easy sign-in, Samsung Pay, notifications, and more! Earn rewards for the things you do every day. 06-02-2020 I would like to replace it myself. see all. Model # XXXXX XXXXX Is there a replacement cover that can be easily replaced? The most common cause for a dryer door not closing is a broken door latch. Place the door on a soft surface or rug to prevent scratches. I imagine the competitors are doing much better than this. Electrical. The drum glide bearing is a plastic bearing on the front of the dryer drum. For most dryers the replacement of the drive belt or the felt strip is relatively easy. Outer dryer door cracked JUMP TO SOLUTION 06-02-2020 10:17 AM. in. Free standard shipping, exclusive offers and financing options. see all. see all. Just bought a Maytag front load washer and dryer. 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